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Privacy Policy

Last updated: March 2026

1. Who We Are

Obsidian BioTech operates obsidian-biotech.com. We are a UK-based supplier of research-grade peptides. References to "we", "us" or "our" mean Obsidian BioTech.

2. Data We Collect

We collect personal data only where necessary to process your order and provide our services. This includes:

  • Contact information: name, email address, delivery address.
  • Order information: products purchased, order value, payment status.
  • Technical data: IP address, browser type, pages visited (via standard server logs and analytics).

We do not collect or store card numbers or full banking credentials. Payments are processed by our payment providers (Wallid for Open Banking; BTCPay Server for cryptocurrency).

3. How We Use Your Data

  • To process and fulfil your order.
  • To communicate with you about your order (shipping notifications, support).
  • To maintain our records and comply with legal obligations.
  • To improve our website and services.

We will not send marketing emails without your explicit consent.

4. Legal Basis for Processing

We process your data on the basis of: (a) performance of a contract — to fulfil your order; (b) legitimate interests — to operate and improve our business; (c) legal obligation — to comply with applicable law.

5. Data Sharing

We share your data with third parties only where necessary:

  • Shipping carriers (Royal Mail, DPD, international couriers) — to deliver your order.
  • Payment processors (Wallid, BTCPay Server) — to process payment.
  • Memberstack — to manage member accounts, where applicable.

We do not sell your data to third parties.

6. Data Retention

We retain order data for 6 years in accordance with UK financial record-keeping obligations. Account data is retained for as long as your account is active. You may request deletion of your data at any time; we will comply unless retention is required by law.

7. Your Rights

Under UK GDPR you have the right to: access your personal data; correct inaccurate data; request deletion (right to erasure); object to processing; data portability. To exercise any right, please contact us.

8. Cookies

This site uses essential cookies for cart functionality (Snipcart) and session management. We do not use tracking or advertising cookies. By using the site you consent to essential cookies.

9. Changes

We may update this Privacy Policy from time to time. The updated date will be reflected at the top of this page. Continued use of the site constitutes acceptance.

10. Contact

For data or privacy enquiries, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.